Tactical and Strategic Thinking: The Balance

Tactical and Strategic Thinking: The Balance

I was talking with our CFO this week, discussing tactical and strategic types of thinking. In tactical execution, one does not have to look over the horizon. These are the folks who focus on short-term goals and milestones, planning and organizing for a set timeframe. Problems always seems urgent and concrete, with the immediate goals [Read More]

How Do You Deal With Failure?

How Do You Deal With Failure?

Recently, I came across this post about failures of leadership. To me, Leadership is much more than following a set of rules or what someone has written in a book. Ideally it is instinctual and second-nature for one in the leadership role to not only guide, but also to learn. Failure is certainly a very [Read More]

You Already Own The Simplest Contact Tools

You Already Own The Simplest Contact Tools

It’s easy to get bogged down with the day-to-day activities and then add in family and just life in general. We lose contact with those that are an import part of our lives, whether professional or personal. We are then reminded of them by something that we see or hear. Through the years, I have [Read More]

Admitting Mistakes: Good Keys to Success

Admitting Mistakes: Good Keys to Success

Making mistakes is common for everyone. We all make them. Admitting to mistakes is not always an immediate reaction. Instead, many try to redirect the blame to others or maybe provide incomplete answers back. I tell our folks at Stewart Perry that they will always make mistakes along the trail and it is a sign [Read More]

Saying Thanks To Build Better Relationships

Saying Thanks To Build Better Relationships

As the year comes to a close, I wonder what it would be like if more of us said thank you to each other.  Not just at the end of the year, but throughout the year… I can count on my two hands the amount of times that someone from downstream has thanked us for [Read More]

Make Excellence a Verb, Then Make it Your Brand

The world of social media is bringing a change to our language. I’m sure grammatical purists are scowling when they see “like” and “friend” used regularly as verbs. I think Tom Peters’ definition of “excellence” fits right into that camp. You may remember Peters from the mega best selling book In Search of Excellence, which he [Read More]

Run the Race with Endurance, Then Push for Excellence at the End

Run the Race with Endurance, Then Push for Excellence at the End

Lately, it seems like I’m surrounded by races. Earlier this week, I told you about my Indy Grand Prix of Alabama experience at Barber Motorsports Park. A NASCAR race happened just down the road last weekend at the Talladega Superspeedway. This Saturday, the Kentucky Derby will be run for the 136th time. To me, business [Read More]

What Does the Customer Really Want?

It’s a million dollar question that I ask myself daily. I think the answer lies in service, especially in these times. While I do believe that the economy is getting better, we have to remember that the downturn has made clients more mindful of the way we walk them through a build. Nearly 1 in [Read More]